Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

See all Topics
 [Image by creator ibelieveicanfly from AdobeStock]

CFPB Bites of the Month - September 2024 - Wake Me Up When September Ends, CFPB

29 October 2024

 [Image by creator Drobot Dean from AdobeStock]

insideARM Weekly Recap - Week of September 23rd, 2024

30 September 2024

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

Hudson Cook Enforcement Alert: Nonbank Student Loan Servicer Agrees to a CFPB-Imposed Ban and to Pay $120 Million

24 September 2024

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

insideARM Weekly Recap – Week of July 15th, 2024

22 July 2024

a pair of glasses lays on an open book with two highlighters, yellow and blue [Image by creator Hans from Pixabay]

CFPB Bites of the Month: The CFPB and the Dust of June

18 July 2024

a pair of glasses lays on an open book with two highlighters, yellow and blue [Image by creator Hans from Pixabay]

CFPB Releases Supervisory Highlights Focusing on Debt Collection and Loan Servicing Practices

9 July 2024

Photo of huge stacks of paper reports [Image by creator thewet from AdobeStock]

insideARM Weekly Recap – Week of June 3rd, 2024

10 June 2024

 [Image by creator blacksalmon from AdobeStock]

CFPB Publishes Consumer Response Annual Report

18 April 2024

One face out of many blowing a whistle [Image by creator freshidea from AdobeStock]

CFPB Reports on Student Borrowers’ Experiences During Return to Loan Repayment

19 February 2024

 [Image by creator bbourdages from AdobeStock]

CFPB, States Sue Company Over Deceptive Student Lending and Collection

26 July 2023

 [Image by creator LittleGallery from AdobeStock]

CFPB Report Finds Some Financial Institutions and Colleges May Be Steering Students to More Expensive Financial Products

25 October 2022

 [Image by creator Curioso Photography from AdobeStock]

CFPB Focuses on Student Loans — Especially Those Made by Schools — in Latest Supervisory Highlights

17 October 2022

 [Image by creator Krasimira Nevenova from AdobeStock]

California Publishes Notice of Proposed Rulemaking Regulating Student Loan Servicing

15 September 2022

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Enters into Consent Order with Student Loan Servicer to Settle Alleged UDAAP Violations in Connection with FFELP Loans

18 April 2022

Image of a map of the United States [Image by creator OliviaLowryCook from AdobeStock]

Federal Student Loan Repayment Paused Additional 90 Days

3 January 2022

A white wall with an open door leading to a brick wall [Image by creator Mopic from AdobeStock]

The End of an Era: ED Officially Ends all Collection Agency Contracts; Recalls Accounts

9 November 2021

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

California DFPI Enters Groundbreaking Consent Order with NY-Based Income Share Agreements Servicer

9 August 2021

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB and FTC Each Issue Fines/Penalties Against Debt Settlement Companies

24 May 2021

Men in suits shaking hands. [Image by creator beeboys from AdobeStock]

California Joins 11 Other States Seeking an End to Adversarial Relationship With Department of Education

11 March 2021

The letters FSA sitting on top of a stack of books, next to a piggy bank wearing glasses [Image by creator Tierney from AdobeStock]

Federal Student Loan Forgiveness Might Be Needed, But How About Solving the Underlying Problem?

10 February 2021