Hi!

WCCF opens up at 10am EST on Day 1 of the event - December 8, 2020. The opening session starts at 11:45am EST. (You can find the full conference schedule here.)

Make sure you know which email address you used to register for WCCF. Then navigate to www.engagez.net/wccf. Enter your registration email and submit. There’s no password required. PLEASE NOTE: The platform does not support Internet Explorer as a browser. For best results, use Chrome or Firefox. It is possible that your Company's firewall is blocking it, please request access from your IT department. If this is the case, we suggest using a personal computer or tablet to login for the conference. You can also access the conference via mobile device.

Click on the circle icon at the upper-right of your screen. Then select "profile/account." Fill in your info, add a brief bio, and be sure to upload your headshot. Make sure you scroll to the bottom and click "submit" to save your changes before you go!

Networking is going to be great at WCCF this year and we hope you make the most of it. To find attendees active in the conference environment, click on "Who's Online" in the top navigation bar (under "more"). Click into attendee profiles to book a meeting, download a vCard, send a message, start a chat, or kick-off a video call. You can also search ALL attendees by heading over to the Resort & Private Island - our completely new, next-level networking environment - and clicking the search icon in the "Attendee" section on the right. Don't miss out on Island networking! If you need more information on the Island, look for the "Private Island Guide," which can be found on the drop-down menu under "more" on the conference navigation bar.

Click "Program" in the top navigation bar. Click on any upcoming session to find a link to join that session once it starts (sessions are available to join 2 minutes prior to the scheduled time). Click "Attend" to join. You'll also find a link to add that session to your calendar if you’d like to do that in advance. General Sessions, Panels, and the presentation portions of Workshops will be available for viewing on-demand after the conference. Small group discussions will not be recorded.

General Sessions, Panels, and presentation portions of Workshops will be available on-demand by December 12th. The small breakouts and report backs will not be recorded because we want everyone to feel comfortable to share personal thoughts and feelings. Finished sessions will drop to the bottom of the conference schedule once they have completed. Look for those session links at the bottom of the schedule. Recordings will be available to all WCCF attendees until February 28, 2021.

First, be sure that you do not have Zoom or any other video app open. That will prevent the video calling from working. You can still use the chat and message function while on video calls/meetings. If you are still having problems with video calling, please click the tech support button on the conference site or email us at events@insidearm.com and we will respond as quickly as possible.

The surest way to make sure WCCF emails reach your inbox would be to have your email administrator whitelist the IP addresses our newsletters are sent from. You can pass along this page (https://www.insidearm.com/newsletters/) to your email administrator politely requesting that the following address ranges be whitelisted in your email system: 173.236.20.2 through 173.236.20.254; 192.92.97.2 through 192.92.97.254; and 52.128.40.0 through 52.128.47.255.

Mentors will need to initiate meetings with their Mentees at 5:35 PM EST on December 8th and again at 5 PM EST on December 9th. Mentees will need to be ready to accept those meetings. For step-by-step instructions on the process, click on the "Coaching Corner" link, which can be found under the "more" drop-down link on the main conference navigation bar.